How research helped develop the USPS
Research played a critical role in the development of the United States Postal Service (USPS) by helping to modernize and optimize its operations, improve customer service, and adapt to changing technological and societal trends. Here are a few key ways in which research contributed to its evolution: 1. Operational Efficiency Transportation Studies Early on, research into transportation methods—such as the use of railroads, planes, and trucks—allowed USPS to determine the most efficient ways to deliver mail across the country. In the 20th century, studies on air mail routes helped establish faster service for cross-country and international deliveries. Automation Research In the 1960s and 1970s, research into automation technologies led to the development of mechanized mail sorting systems. These systems, such as Optical Character Recognition (OCR) and barcode technology, significantly reduced manual labor and sped up mail sorting and processing. ...